Refund Policy

LeadsIn is a service-based business. Our plans involve dedicated research time, manual lead sourcing, outreach work, and ongoing account management that begins as soon as a plan is activated. Because of this, we do not offer refunds on any payments made for our services, regardless of the outcomes achieved during the billing period, except where required under our guarantee terms explicitly stated on our Pricing page or in your service agreement.

• Once a plan is purchased and activated, the payment is final and non-refundable.
• This applies to all plans (Dedicated Lead Plan, End-to-End Managed Plan, Scale Plan, and any custom packages), whether billed monthly or otherwise.
• Cancelling a plan stops future billing but does not entitle you to a refund for the current or any prior billing cycle already paid.

Certain plans include a performance guarantee (for example, a guaranteed number of positive conversations), as described on our Pricing page. If we do not meet a guarantee explicitly stated for your plan, the remedy is defined in that guarantee's terms (such as continued service at no additional charge until the guarantee is met), not a cash refund, unless otherwise stated in writing.

If you believe you were charged in error (e.g., duplicate charge, incorrect amount), contact us at Hello@leadsin.co.in within 7 days of the charge, and we will review and correct genuine billing errors. This is different from a dissatisfaction-based refund request and is handled case by case.

If you have questions about this policy before purchasing a plan, contact us at Hello@leadsin.co.in or book a free strategy call before subscribing.

See also our Terms & Conditions and Privacy Policy.